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Frequently Asked Questions
What is Psychotherapy?
Psychotherapy is also called talk therapy, it is a safe and confidential space, provided by a qualified and trained professional.
Within this professional space, the client shares his/ her psychological or emotional concerns and together, the therapist and the client develop deeper insights about the concerns, delineate goals and strategies to relieve the emotional distress and increase the client’s overall well-being.
When and why should i seek Pyschotherapy?
Psychotherapy can often be life changing!
Whether you are feeling stuck in a situation, need better clarity into oneself, need help to make effective decisions, need to address relationship issues, if you are seeking emotional support, want to address mental health related symptoms, focus on one’s personal growth, sort work related issues, address strong negative emotions etc.
Therapy is suitable for all!
And you dont have to wait for things to get very difficult, you can embark on a therapeutic journey, anytime!
Is therapy at The Healing Connect via Online or offline mode?
Currently, we are providing Psychotherapy via the online mode only.
Research shows that online therapy can be just as effective as In person therapy, with the added benefits of being easily accessible, time saving and is cost effective too!
How do i book a session on The Healing Connect website?
Interested clients may book the session by -
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Visiting the 'Book A Session' page on the website.
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Select the 'Book' option.
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Choose the preferred time slot, choose to avail a package from the options provided or seek an Individual session.
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Make the payment (online payments-gpay/paytm,the details will be provided).
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Send the transaction details via email or WhatsApp/ text on the contact provided.
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In order to make session bookings seamless for our clients we are presently working on an online payment module on the website, which should be in effect soon!
What is the duration of an Individual therapy session?
Each session is for 50 minutes each.
Until when can i book a session?
If the session (slot) is available, you can book even upto 30 minutes prior to the session timming.
Can I cancel a booked session?
As last minute session rescheduling and cancellations can impact other client bookings, we kindly request any cancellation or reschedulings to be done 24 hours prior to the scheduled appointment.
In very rare & unavaoidable circumstances the rescheduling /cancellations will be allowed 3 hours prior to the scheduled appointment. For any further queries on this, reach out to your Therapist.
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Are Therapy packs provided?
Yes, as you initiate the booking procedure therapy pack options will be made available to you.
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How do I decide on a therapy pack?
It would help to discuss with your therapist, after the first session on how many session you roughly need, and then make a choice accordingly.
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Can I cancel and get a refund for a therapy pack?
Yes, however the pack discount will not be applicable and the completed session(s) will be charged as per the Individual session rate ( without the pack offer)and the remaining amount will be refunded within a week’s time.
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How frequently should I meet the therapist?
Based on your concerns, needs and progress etc you can along with your therapist decide on the frequency of the sessions.
What to expect in the first therapy session?
The first session will usually require the client to share the concerns, the therapist may further ask general questions to understand the client’s background, expectations of therapy, etc.
The client may feel free to ask questions to the therapist about the therapist’s approach in practice and other details.
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*For any further queries please reach out.
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